Refund Policy

Last updated: July 15, 2026

14-day money-back guarantee

If Parent Rescue Room isn't the right fit for your family, you can request a full refund within 14 days of your purchase date. Refund requests outside that window are considered on a case-by-case basis.

How to request a refund

All subscriptions are purchased through Apple In-App Purchase, so refunds are issued by Apple directly to your original payment method. Request one at reportaproblem.apple.com.

  1. Email us at support@parentrescueroom.com with the email you used at checkout and a short note about what didn't work — we'll respond within 24–48 hours.
  2. You can also cancel any renewal in advance from Profile → Manage subscription.

What happens after

Approved refunds are returned to the original payment method within 5–10 business days, depending on your bank. Your subscription will be canceled and access to paid features will end.

Cancellations

You can cancel your subscription at any time from Profile → Manage subscription inside the app. If you cancel outside the 14-day window, you'll keep access until the end of your current billing period, but no partial refund is issued.

Contact

Refund questions for Cheyenne Lofthouse-Wolf LCSW / Parent Rescue Room: support@parentrescueroom.com.